For airport collections all parking charges where applicable are extra. 60 minutes of waiting time is included on all airport collections. We would appreciate a call to let the driver know when you are on your way.

We do monitor the flight for any delays and there will be no extra cost to the passenger if the flight has been delayed. If the passenger misses the flight coming into one of the UK airports, the passenger has to call us immediately and there will be no extra cost involved if the passenger calls at least 2 hour before the scheduled arrival of that flight with their details.

At the time of booking please quote the number of passengers and quantity of luggage to assist in supplying you with the most suitable vehicles. Waiting time if applicable charged @ £0.30 / minute.

Payments is accepted in the following methods Cash or Cheque or Credit Cards. With all credit card transactions there is a clearance house-surcharge of 20%. please book at least 10 days in advance for cheque payments. Your booking will not confirmed until the clearance of the cheque payment.

For all airport collections please supply us with the flight no and arrival time and terminal in order for us to check the flight for any delays etc. However we cannot be responsible for any misinformation supplied by either the consumer or our source of flight information.

we will arrive at the pre-arranged meeting place 20 minutes after the flight has landed in order to give you time to collect your luggage etc. Should you be held up in luggage reclaim longer than 1 hour we ask that you telephone us to make us aware the delay.

We will also need a mobile no of the person who is traveling even we realize hat is not always possible.

From 1st of July 2007, smoking in licensed, taxi hire vehicles will be prohibited at all times. We  would like to remind all passengers that, from this date, smoking in our vehicles will be against the law.

You could receive a fine of up to £200 if you do not comply with the new legislation.

Should you wish to preserve an exact vehicles or any special please check availability at time of booking.

In certain situation beyond our control the company reserve the right to provide a different vehicle of a similar requirements i.e. breakdown etc.

Prices of journeys also depend on the size of the vehicle. The driver will have the right to refuse any passenger who has excess luggage, which would result in the car being unsafe while in transit. The passenger has to make sure that the correct sized vehicle is booked according to the guidelines set out and to notify us of any excess luggage.

The price quoted is the price you will pay (exchanging any additional parking. waiting charges or deviations from the original booking etc). Extra charges have to be settled by Cash payment only. Should a client not show the client will be invoiced for the total amount of the cost.

Cancellation will require a minimum of 24 hours notice prior to the arranged pick up time. If 24 hrs notice is not given then the total price is chargeable to the client. Should a cancellation be made 24 hours before the arranged pick up time, then all pre payments/deposits will be refundable.

All online bookings should be made 24 hours before your time of arrival.

Kids must use the correct child seat until they are 135cm tall or age 12.

We reserve the right to end the journey if you or your party's behavior is unacceptable in any way. We shall not accept legal responsibility for any extra cost incurred by you/your party as a result of us ending the journey.

Clients baggage carried in our cabs  is entirely at the clients own risk. We do not accept any liability for loss or damage to any baggage, goods or contents in our cars.

An additional surcharge of 50% on the prices listed on this site may be added on the following dates: 24, 25, 26, 31 December as well as 1 January.

Passenger should not just leave the airport without letting the company know as this will be regarded as a ‘no show'. Illustrations, photographs and descriptions on the website, brochures, pricelists or documents serves merely as a guide and will not be binding.

The company reserves the right to make use of sub contractors to provide the service to the passengers. These sub contractors will be able to provide a high quality of service and will be licensed and comply with the regulations stipulated with the Private and Hackney license.

The company is not responsible for services offered by other companies as listed on our 'links' pages.

For the purpose of the Data Protection Act 1998 we, Luton Airport Specialist are a data controller. In order to process your booking we need to collect certain personal details from you. These will include, where applicable the names and address, credit. debits cards or other kind of payments details and special requirements such as those relating to any disability which may affect the booking and any dietary restrictions which may disclose your religious beliefs. If  we need any other personal details, we will tell you before we obtain them from you.

In order to process your booking we may share your information with our subcontractor or other involved third party or supplier. We will provide only the personally identifiable information necessary to ensure the successful fulfillment of your travel arrangements. The information may also be provide to security or credit checking companies or as required by law.

If the Service delivered is not what you booked or is not performed with the reasonable skill and care due to the fault of our employees, agents or suppliers, Mk city Cabs will refund the price you paid and if the service is nor performed at all, we will refund the priced you paid together with reasonable costs due to the failure.